Cancellation Policy

IN BRIEF When we make a course or training day available to book, it is our full and firm intention to run that course or training day, and we do everything we can to make it happen. We hope that, by booking our training, you too will do all you can to attend. This cancellation policy covers what happens if either of us doesn't fulfil what we set out to do – either if we don’t run an event, or you can’t attend. OUR SIDE We don’t publicise events on a ‘provisional’ basis – if we say it’s going to happen, then unless something uncontrollable occurs, it will happen. The only reasons we would cancel an event are: if the venue suddenly becomes unavailable (for example, it’s become flooded or suffered a fire, or the hirers break their contract with us) if the facilitator becomes severely ill so that she cannot speak (for example, laryngitis, or sickness too debilitating to be able to stand up and talk) government guidelines are preventing us from running the course (for example lockdowns or other measures to prevent the spread of a virus) ​ There may be other things as well, such as terrorist acts or war, but we’re focusing on the things that are more of a realistic risk. If we have to cancel in any of these or similar circumstances, and they really are events beyond our control (what are sometimes referred to as ‘acts of God’ or ‘force majeure’) then the following provisions will apply: ​ If practicable we will rearrange the event for another date in the same town/area and transfer your booking to that event If you are unable to make that rearranged date in the same town/area we will offer a transfer to any other event that we’re running. We don’t offer refunds in these circumstances because we are rearranging the event rather than actually cancelling it, and it’s likely that we will still be liable for many of our costs, such as hotel accommodation and venue hire. ​ The BirthBliss Doula Academy reserves the right to change teachers and venue at any time during the course and the right to alter fees without prior notice. No refunds will be made for travel expenses incurred. We suggest that if you are booking flights, you choose an option that enables you to either cancel without a penalty or to change the dates of travel. Most cheap airfares allow date changes to be made within certain time frames. Please check the conditions attached to your selected flight before confirming your reservation. Travel insurance is als

Contact Details

• Lebanon Close, Watford WD17 4JW, UK

  07905895466

  kicki@birthbliss.co.uk